ION Pharmetika Dispense System

True Interoperability

ION connects pharmacy operations with clinical platforms. Synchronize prescriptions, patients, and fulfillment data across the care continuum.

  • Live Tracking
  • Refill Sync
  • Clinical Profile
  • Engagement Layer

WHITE-LABELED PATIENT PORTAL

Empower your patients with 24/7 access to their medication history, refill management, and real-time shipping logistics. A seamless extension of your pharmacy's digital identity.

01

Rapid Onboarding

Secure email invitations triggered directly from ION. Self-service registration.

02

Active Care Profile

Patients manage their own clinical profile, updating addresses, reporting allergies, and reviewing medication instruction archives.

03

Logistics Visibility

Integration with carrier data gives patients real-time tracking for every shipment, reducing inbound status calls to your staff.

INTEGRATED PROVIDER PORTAL

A dedicated portal for prescribers to manage patients and prescriptions without manual paperwork or phone tag.

01

Advanced EPCS Capable

EPCS 2FA token for controlled substances. Zero friction compliance for scheduled drugs.

02

Fulfillment Transparency

Real-time visibility into prescription status. Tracking from submission to delivery reduces inbound status calls.

  • EPCS Ready
  • Direct Chat
  • E-Prescribing
  • Biometric Auth

AI INTELLIGENCE LAYER

AI CALL CENTER AGENT

Streamline patient communication without manual overhead. Our AI Agent handles the heavy lifting of identity verification, data gathering, and task creation, leaving clinical decisions to your expert staff.

Secure Verification

Integrated 2FA on-call ensures patient privacy and PHI protection for every interaction.

Operational Safety

Gathers info and creates tasks. No direct changes to patient profiles without human review.

  • Live Session Active

    • [02:14]AI:Refill request identified for RX #88219.
    • [02:15]AI:Identity verified via 2FA token. Recording allergies...
    • [02:16]AI:Shipping verified. Card authorization successful.
    • SYSTEM: Task created for review.

  • Nuanced detail capture

  • Full Card Auth

  • Shipping verification

  • Task Generation

Deeper Sync

Full-stack protocol integration.

Compliance Vault

Secure encryption for PHI.

Permanent Records

Audit-ready history storage.

Audit Ready

Instant regulatory exports.

MODULAR API ACCESS

We don't lock your data away. Pharmetika is built on a "headless" philosophy, offering full programmatic access to resources.

  • Sophisticated bi-directional sync
  • Event-based webhooks
  • Granular OAuth2 scopes

API Endpoints

  • POST /v1/prescriptions/sync
  • GET /v1/patients/{id}/history
  • WS wss://api.pharmetika.io/stream

PHARMETIKA API V1.0 - BUILD 2026.04

Platform Capabilities

01 / 07

Integrated Shipping & Payments

Complete fulfillment integration with real-time shipping and payment processing. Generate labels, track packages, and process payments, all from a single workflow.

  • Real-time rate shopping
  • Automatic tracking updates
  • Integrated payment processing
  • Patient card-on-file management

02 / 07

Clinic Invoicing

Streamlined clinic billing with automated invoice generation. Set up custom pricing tiers per clinic and generate itemized statements automatically.

  • Custom clinic pricing
  • Automated invoicing
  • Payment tracking
  • Account reconciliation

03 / 07

Patient Messaging

Direct patient communication with automated SMS and reminders. Keep patients informed at every step of their prescription journey.

  • Automated refill reminders
  • Shipment notifications
  • Two-way messaging
  • Template library

04 / 07

Order Management

Multi-patient order support with workflow integration. Copy from previous orders, manage refills, and flow directly into lab production.

  • Multi-patient orders
  • Copy from history
  • Refill management
  • Lab integration

05 / 07

Real-Time Metrics

Comprehensive analytics dashboard for operational insights. Track fill volumes, turnaround times, and inventory velocity in real-time.

  • Live dashboards
  • Custom reports
  • Trend analysis
  • Export capabilities

06 / 07

Task-Based Workflow

Keep your team on task with automated workflow management. Assign, track, and complete tasks with full visibility across your operation.

  • Task assignment
  • Status tracking
  • Team visibility
  • Performance metrics